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ROCK BAND INSTRUMENT FIRMWARE UPDATES To update the firmware for your Rock Band instrument you will need: XBOX ONE:  A Windows 7, 8.1 or 10 PC or Apple Mac running OS X 10.10 or higher, with an available USB port and a USB to USB Micro Cable PLAYSTAT...
The Saitek team has been hard at work developing software and drivers for our H.O.T.A.S.(X52, X52 PRO, X55 and X65F) products. We are making available to the public the Beta versions of these to get as many of you flying as possible. These drivers are i...
By default, some versions of Windows 10 will have .NET version 3.5 disabled. To fix this issue you will need to go into the control panel then locate and click the option for: “UNINSTALL OR CHANGE A PROGRAM” Inside this option you will find on the l...
This behaviour is caused when the chat cable outputs game audio over the top of the HDMI wireless stream.  You may also notice that even when you press the Mute button on the headset, you still have audio output from the game.  To resolve this behavio...
This appears to be a quirk of the current version of the PS4 OS. There is a workaround you can implement to get the headset working up to the same volume level as on PC or mobile.  On PS4 there is a headset volume slider. You may have already set this t...
No. For Xbox One, chat is handled with a direct 3.5 mm connection from the mic boom to the controller. As such the chat controls are not compatible. This is because the controls are part of the USB soundcard that resides inside the base station. This aspe...
The Rock Band 4(tm) game disc is packed into one of the corners at the bottom of the Band In A Box. After removing the sleeve, you will see a post box like hole and the game will be placed in there. Please check all your packaging. If the game disc is mis...
If you are in the beta preview program for Xbox One and have opted in to the New Xbox One Experience beta then this is a known issue with that version at this time. This will be addressed for the final release (date TBC).
If you are in the beta preview program for Xbox One and have opted in to the New Xbox One Experience beta then this is a known issue with that version at this time. This will be addressed for the final release (date TBC). In the meantime if you leave yo...
To update the firmware on your Pro Racing™ Force Feedback Wheel and Pedals for Xbox One, first of all you will need to download the firmware program from the Mad Catz download page: http://www.madcatz.com/downloads/ [http://www.madcatz.com/downloads/]   ...
If during the firmware update process, the connection was broken, it is possible to leave the instrument waiting for more update information. To reset this, follow these steps: * Remove one battery from the instrument * Connect the instrument to the...
If during the firmware update process, the connection was broken, it is possible to leave the instrument waiting for more update information. To reset this, follow these steps: * Remove one battery from the instrument * Connect the instrument to the...
On PlayStation 4 you can't assign multiple instruments to one user account; instead you need to create users for each instrument. You can do this from the Settings>Users menu on your PlayStation 4 system or just choose to create a guest account when you a...
Rock Band 4 supports up to three microphones, depending on the song. The number of microphones in the microphone icon when choosing songs indicates how many vocal parts the song supports. To use more than one microphone ensure that you connect all three...
1. Change your batteries - a fresh set of quality branded batteries are always recommended as a first step. 2. Reset your controller First try and and re-pair your controller with your console. PlayStation 4 pairing instructions [http://madcatz.kaya...
No, all USB microphones released for any Rock Band™ and other music game titles will function by connecting directly to the console.  
For any issues with your PlayStation 4 system visit: https://support.us.playstation.com/ [https://support.us.playstation.com/] For any issues with your Xbox One console visit: http://support.xbox.com/en-us/browse/xbox-one [http://support.xbox.com/en-us/...
For all issues related to general software functionality, DLC etc. Please get in touch with Harmonix technical support via www.rockband4.com/support [http://www.rockband4.com/support]
Yes, when using the Legacy Game Controller Adapter, you can use any combination within the limitations of: * 2x Guitars * 1x Drum Subject to this compatibility list: http://madcatz.com/rockband4roadie/ [http://madcatz.com/rockband4roadie/]
Currently only black versions are available.
Standalone instruments are currently planned to be available in early 2016.
Rock Band(tm) 4 does not currently support this option. This should be added in a future update to the game.
* On your PlayStation 4 system, use the DualShock 4 controller to navigate to the following menus in sequence: * Settings * Devices * Bluetooth Devices * Turn on your instrument controller by pressing the Play Station Home button * Press the...
* Turn on your instrument controller by pressing and holding the XBOX button until the CONTROLLER turns on * The LED under the XBOX button will flash, indicating it's not yet connected to a console * Press the SYNC button. This is a white button wit...
The PlayStation 4-compatible instruments for Rock Band 4 can store multiple consoles in their memory. If you wish to pair with another console then simply follow the usual pairing procedure: * Turn the instrument on by pressing the PS button * If al...
Wireless Xbox One peripherals can only pair with one console at a time. If you wish to take your instrument to another console and play on there then you will have to perform the usual connection procedure: * Turn on your instrument * Press and hold...
On the R.A.T. PRO X you have 10 memory slots available. 9 of these are for storing profiles on the mouse, meaning any profile you upload to those slots will work on any PC, whether you have the software installed or not. The tenth slot is the Automati...
We have seen an issue on some units where the lift-off height for the sensor is getting set too low, resulting in the sensor not working on the surface you're using the R.A.T. PRO X on. To solve this you need to use another mouse to set the lift-off heigh...
The current Xbox One operating system does not have this option for third party devices. This will be addressed in an upcoming console firmware update. In the meantime you can turn your instrument off by pressing and holding the Xbox button for 3 second...
The Xbox One doesn't display battery life when connected on the current version of the operating system. This will be addressed in an upcoming console firmware update.
Ensure that the instrument is on and not paired with your console (flashing alternately red and blue status LED) and then press and hold the following buttons for 5 seconds: Square, Cross, Circle, Options and Share The status LED will light purple for...
Ensure that the instrument is on and not paired with your console (flashing alternately red and blue status LED) and then press and hold the following buttons for 5 seconds: Green, Red, Yellow and Blue fret buttons, Options and Share The status LED wi...
LED INDICATION STATUS Flashing Slowly Powered on but not paired with an Xbox One console Flashing Fast In discoverable mode ready to be paired with an Xbox One console Solid White Connected
LED INDICATION STATUS Flashing Red/Blue alternately In discoverable mode so that it can be found by the Playstation 4 Solid Blue Connected Flashing Blue Trying to re-establish a connection with a Playstation 4 that it has alread...
PRODUCT XBOX ONE MANUALS PLAYSTATION 4 EUROPEAN MANUALS PLAYSTATION 4 US MANUALS TYPE Rock Band™ 4 Wireless Fender Stratocaster Guitar Controller Download [http://downloads.madcatzhosting.com/support/mcz/manuals/rb4/Xbox_One/RB4_9116...
Above each cymbal is a wing nut that can be adjusted for varied tension. The tighter it is, the less movement there will be for each cymbal and vice versa.
The Rock Band 4 Cymbals will only work on a Rock Band 4 Drum Kit for either Xbox One or PlayStation 4.
The status LED on your controller will begin flashing red when the batteries reach approximately 5% of their capacity. At this point you should consider switching for new ones so you can continue to play without interruption.
First, please ensure that you have updated your PlayStation 4 system to the latest 3.00 firmware. Follow these steps to make sure your instrument is connected to your PlayStation: * On your PlayStation 4 system, use the DualShock 4 controller to navi...
There is a firmware update available that will fix this issue. Please visit this link [http://madcatz.kayako.com/Knowledgebase/Article/View/608/217/rock-band-4-wireless-controllers-firmware-updates] in order to download the updater.
The status LED on your controller will begin flashing red when the batteries reach approximately 5% of their capacity. At this point you should consider switching for new ones so you can continue to play without interruption.
In order for the Legacy Adapter to work you must ensure that Rock Band 4 is up to date with the latest patch. Connect your Xbox One to the internet and start Rock Band 4 - it should prompt you that there is an update available which it will download.
Wired instruments are not currently compatible.
There is a firmware update available that will fix this issue. Please visit this link [http://madcatz.kayako.com/Knowledgebase/Article/View/608/217/rock-band-4-wireless-controllers-firmware-updates]in order to download the updater.
Windows 10 Bluetooth Pairing instructions 1. In the system tray next to your clock you should have a Bluetooth icon: 2. Right click it and choose the Add a Bluetooth Device option: 3. Provided you have turned your instrument on and the LED is flashi...
A: If the FREQ9 is paired to the base station then only high quality audio will stream through the Bluetooth connection. The whole bandwidth is taken up with the audio and there is no protocol currently within Bluetooth to get round this. B: If the FREQ...
SOLUTION, 1- Restart your PC and hit Delete on your keyboard at the first image you see when you start your computer. You will access to the Bios of your PC. 2- Switch to Advanced bios (depending of your PC) 3- Go in USB configuration. 4- You will...
SOLUTION, START REGISTRY EDITOR. TO DO THIS, SWIPE IN FROM THE RIGHT TO OPEN THE CHARMS, TAP OR CLICK SEARCH, TYPE REGEDIT.EXE IN THE SEARCH BOX. OR, TYPE REGEDIT.EXE AT THE START SCREEN, AND TAP OR CLICK REGEDIT IN THE SEARCH RESULTS. * IN THE NAV...
IF YOUR OPERATING SYSTEM IS VISTA, WINDOWS 7 OR 8, THIS MAY BE BECAUSE OF THE USB PORT’S SELECTIVE SUSPEND FEATURE. THIS FEATURE IS DESIGNED TO SAVE POWER BY PUTTING USB PORTS IN SLEEP OR HIBERNATE MODE. TO TOGGLE BETWEEN THIS SETTING FOLLOW THESE STEPS. ...
WHEN THIS OCCURS KEEP THE DRIVER INSTALLATION WINDOW OPEN AND FOLLOW THE BELOW STEPS. 1. Right click on selected device under "Devices and Printers" 2. Select Troubleshoot. 3. Select "Apply Fix" when prompted. The "next" button will illuminate and driv...
The free app will allow you to connect your headset and check battery status and alter the product EQ. Whether you are gaming, listening to music, watching a movie, or just making a call, the F.R.E.Q.M can be configured for the best possible audio perform...
Click the 'Play Store' button on the top left of the screen, and then click 'My Apps.' Click 'All' at the top of the screen, and then choose the app that you want to download. Please note that not all apps will be compatible with M.O.J.O. at this time as ...
If you encounter problems with the sound or control of your Universal Kunai when connected to a PC then your PC might have selected the USB power cable as the default playback device.  Note the USB cable is just to power the headset and you will need to m...
Microsoft have released some fixes for 'mouse lag' http://support.microsoft.com/kb/2908279 [1] The "mouse lag" issue is actually several different issues that could vary based on the game, input methods used, etc. The three following issues are...
By default the Global Hotkeys are not enabled in WinAmp. This will stop the media keys on the STIKE7 Media APP from working. The simple fix is to enable this in WinAmp and these are the steps (FAQ made as of version 5.63) * In WinAmp, at the top cl...
The profile will only load when the linked program is in focus on the computer. First, check that the profiler link software is working by adding a simple program to a profile such as notepad (C:WindowsSystem32). If that works then it may be the linked ex...
When you are connecting without the dongle, the computer is essentially seeing a new device. In order to get your icon back, simply rerun the driver installation.
* Start with the product connected and working with a Windows 8 system. * On the Windows 8 system, for to SETTINGS>CHANGE PC SETTINGS>DEVICES. Locate the R.A.T.M entry and click the minus sign to remove the device. The blue LED on the mouse will begin...
* Start with the R.A.T.M dongle plugged in with the drivers working. * Unplug the dongle from the computer. The blue LED on the mouse will begin to flash. * Press and hold the Wing button (to the left of the left mouse button) and the Precision Aim ...
Yes. All of the profiles in our profile library have are compatible with the M.O.U.S.9 and R.A.T.M. If you have an existing profile and would like to add commands then all you have to do is: * Copy and Paste the profile into the M.O.U.S.9/R.A.T.M prof...
When you are connecting without the dongle, the computer is essentially seeing a new device. In order to get your icon back, simply rerun the driver installation.
This can happen on the Mac OSX with the Mad Catz R.A.T.M or M.O.U.S.9 dongle. If this appears, please ignore the message and close the pop up. The mouse will continue to connect to the dongle.
* Start with the product connected and working with a Windows 8 system. * On the Windows 8 system, for to SETTINGS>CHANGE PC SETTINGS>DEVICES. Locate the M.O.U.S.9 entry and click the minus sign to remove the device. The blue LED on the mouse will beg...
* Start with the M.O.U.S.9 dongle plugged in with the drivers working. * Unplug the dongle from the computer. The blue LED on the mouse will begin to flash. * Press and hold the Wing button (to the left of the left mouse button) and the Precision Ai...
No: Your best option is to contact Mad Catz customer support first. Do not return the product to the store/online retailer unless you are advised by a Mad Catz agent; usually the stores and online retailers do not have the on-hand inventory to exchange th...
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