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My PS4 instrument occasionally disconnects and reconnects. How can I address this?
Posted by on 29 September 2015 02:51 AM

First, please ensure that you have updated your PlayStation 4 system to the latest 3.00 firmware.

Follow these steps to make sure your instrument is connected to your PlayStation:

  1. On your PlayStation 4 system, use the DualShock 4 controller to navigate to the following menus in sequence:
    • Settings
    • Devices
    • Bluetooth Devices
  2. Turn on your instrument controller by pressing the PS button
  3. Press the sync button, on the guitar it is a white button with 3 curved lines located in the “guitar jack” area underneath the PS button.  For the drum it is located on the front of the command module, with 3 curved lines next to it.
  4. Your instrument should appear in the list of devices - select it and then answer 'Yes' when the console asks if you would like to connect to the instrument
  5. Assign the instrument to a user on the system and then you can use the instrument in Rock Band 4

If this does not address the issue then there is a firmware update available that will fix this issue.  Please visit this link in order to download the updater.

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